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Help us answer faster

For printer enquiries, include the brand, model and intended use. For service, describe the issue and any error messages. For custom printing, include dimensions, quantity, material preference and a reference or design file if available. We’ll confirm availability, scope, GST and delivery in writing before an order is accepted.

Before you contact 3Tins

For printer and service enquiries, email [email protected] or call +91 91675 75028. Include enough detail for us to route your request: the product or printer model, what you need, your location and a suitable way to reply. If you are asking about a catalogue item, include its name or link so we can check the exact configuration.

How do I request a custom 3D print?

Send the part dimensions, quantity, intended use, preferred material and any drawing, reference image or 3D file you can share. If you do not have a model, describe the part and ask about CAD design or file preparation. We will review design suitability and confirm what information is needed before preparing a quote.

Can I ask for printer service in Mumbai?

Yes. Tell us your Mumbai area or PIN code, printer brand and model, and the setup or fault you need help with. On-site setup and service depend on availability, scheduling and model support; a visit is confirmed only after we agree the details with you.

Where is 3Tins based?

The business address shown for 3Tins is at Kapurbawadi Junction, Thane West. That address is shown for business identification; it does not mean on-site service is automatically available there or elsewhere. Share your location when enquiring and we will confirm the service options that apply.

When will stock, price and delivery be confirmed?

Product availability, bundle contents, applicable GST and delivery charges are confirmed in a written quotation before an order is accepted. A catalogue entry or product image is not a guarantee of current stock. Please wait for the written confirmation before making payment or arranging collection.

What happens after I send an enquiry?

We review the request and may ask follow-up questions about the model, design, material, quantity or location. If the request is within the services we can provide, we send the scope and relevant charges for your review. Work or production begins only after the agreed written quote is approved.

To help us respond efficiently, include a preferred contact method and times when you are generally available. Do not send passwords, payment card numbers or other sensitive credentials in an enquiry. If a printer needs inspection, we will agree the next step and any applicable charge before booking.